Think about the last fight you had with someone. It might be your spouse, child, a boss, employee. If you are a pastor, think about the last angry person you met with and the reason they gave for their anger and why they are leaving your church.
Now, the thing you were fighting about, the reason someone gave for leaving your church, that isn’t what they are angry about, that isn’t what the argument was about.
I remember sitting in a counseling class in college. It was incredibly boring and then in a moment of God’s providence, I paid attention towards the end of one class and my teacher said this, “When life is stressful, when life is out of control, when people don’t know what to do, they take their anger out on the closest authority figure in their life. If you are a pastor, that will often be you.”
For 12 years as a pastor, this has proven to be true on a weekly basis.
Here’s a way to know if this is happening to you: does the response match the situation?
Often, fights happen in marriage and are started because of a crying child, something not being put away, something not getting done, a miscommunication and then…boom.
The fight isn’t about the child, something being left out or something not getting done. It is about the underlying issue that it represents. It is about being able to trust the other person, count on them.
What couples do, is fight about the issue at hand. They then continue to have the same fight for years with no resolution. It isn’t until they have a discussion about the actual issue, and only then, will they be able to move forward.
Here’s a church example. “We’re leaving because you didn’t start this ministry that I want.” That isn’t the issue. What is the issue at hand is either a disagreement in vision and where the church is going and/or an unwillingness for this person to follow a leader. They want more power or authority than they have. Or, “We’re leaving because you don’t preach deep enough.” That isn’t the reason. What they are leaving for is without their “deep preaching” they have to take responsibility for their spiritual journey, and, with all this “shallow preaching” going around this church, we have a bunch of unchurched people who don’t know Jesus showing up and they are acting like they don’t know Jesus and that is uncomfortable.
I remember when we first planted Revolution and people were coming and going quickly, which happens in a church plant. I tried to meet with as many people leaving as I could to learn from them and what went wrong. We still do this as often as we can as a church. In each of those meetings, we talked about what frustrated them about Revolution, but 50% of what we talked about at those meetings was their frustration around their job, their spouse or their child who wasn’t growing up like they hoped.
Proving my professor right.
When life is stressful, when life is out of control, when people don’t know what to do, they take their anger out on the closest authority figure in their life. If you are a pastor, that will often be you.
The next time you have an argument with a child or a spouse stop and ask, “Are we really fighting about this? Or is something else driving this?” Are you tired? Run down? When was your last date night? Katie and I argue about the silliest things if we miss a date night.
When someone leaves your church, listen to their complaints and then try to find the heart issue with it and try to discuss that. They will probably still leave your church, but at least you’ll know why they left.