If you are a leader or a pastor, the people who follow you, attend your church, work on your team or in your ministry are always watching you. Your actions, reactions and words matter greatly and have an enormous impact.
If you get up from your desk, people watch to see where you’re going. Someone always knows when you’re in the bathroom. They watch your face when the VP of Production leaves your office, and make guesses about what your expression means. They watch to see if you smile more at Sally than you do at Tom, and make guesses about what that means too. They learn to read your tells—the way you drum your fingers when you’re impatient, or the eyebrow you raise just before you cut off someone’s explanation. They talk about your behavior when you’re not around, and they assign meaning to everything. You are constantly on your team’s radar. They hear and see everything you do. -Robert Sutton, Good Boss, Bad Boss: How to Be the Best… and Learn from the Worst