He is the founder and president of The Table Group, a leading organizational consulting firm that advises clients with ideas, products and services to improve teamwork, clarity, employee engagement and overall organizational health.
He’s the author of numerous books including The Five Temptations of a CEO, The Five Dysfunctions of a Teams, The Four Obsessions of an Extraordinary Executive, Getting Naked, and Three Signs of a Miserable Job.
Here are some highlights I grabbed from his talk:
- People need to be reminded more than they need to be instructed.
- Most organizations think it is beneath them to build a healthy organization.
- Organizational health is the single greatest competitive advantage in business.
- In order for an organization to maximize success, it has to do 2 things:
- It has to be smart. Good at finance, strategy, marketing.
- It has to be healthy. It has minimal politics and confusion, high morale and productivity. Love turner among the best people.
- Great companies are great because they use every bit of knowledge at their disposal.
- Four disciplines of healthy organizations:
- Build a cohesive leadership team.
- They need to behave in a way that is unified and cohesive.
- Create clarity in our organization.
- They have to be on the same page behaviorally and intellectually.
- A mission statement is not a good way to get clarity in an organization.
- Over-communicate clarity
- You must hear something at least 7 times until you believe it
- If you’re people can’t do a good impression of you when you aren’t around, you aren’t leading
- Reinforce clarity
- Questions for clarity for an organization:
- Why do we exist?
- When you know why you exist, it makes decisions easier to make.
- How do we behave?
- A core value is something you are willing to get punished for.
- A core value is something you will do, even if the market goes against it, even if it is hard to keep.
- Permission to play values is minimum requirements to work there.
- What do we actually do?
- How will we succeed? What is our strategy?
- Every decision you make is part of your strategy.
- Every time we make a decision, it needs to fit into our anchors (help 20-40 year old men find their way back to Jesus, will it keep us simple)
- Trying to be all things to all people means you are nothing to no one
- What is most important in our organization, right now? Rallying cry.
- Who must do what?
What was your biggest takeaway from this session?